Audio/Visual Technician | Specialist Sound Technician
Broadcast Technician | Customer Service Professional | avid Coffee drinker
Goal
My goal is to contribute my unique skillset and attributes to benefit organizations and projects, while seeking opportunities for continuous learning, professional growth, and personal development.
Profile
I am a dedicated customer service professional with a passion for the creative industries. I have extensive experience in Sound Production, Broadcast, Livestreaming, Project Management, and Computer Operation.
I hold advanced qualifications in Sound Production and Audio/Visual technology coupled with a strong problem-solving Skill set and a proactive approach to teamwork. In any role or project I bring demonstrated leadership abilities with skills in planning, organizing, and delivering key outcomes.
Professional Experience
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Onsite Technician for University Television Studios Facilities
Responsibilities/Daily Operations Include:
Broadcast Operations | Video Editing | Assisting Classes | Equipment ManagementSkills Used and Gained in Role Include:
Advanced Technical Troubleshooting | Understanding Broadcast Specific Technologies Including Audio + Video over IP | Supporting Technologies in the Higher Education EnviromentSummery of Role/Key Achievments/Value Added:
In my capacity as a Technical Officer for TV Studios at RMIT our team is responsible for overseeing and maintaining the university’s cutting-edge Television Studio facilities, which encompass advanced technologies mirroring industry standards. I have developed an expertise in broadcast systems such as Sony and Ross vision mixers, LAWO routing systems, EVS playback, Panasonic broadcast cameras, and even the innovative “Reality” virtual production suite by Zero Density. I’ve also upskilled in an understanding of Broadcast Facility IT Networking in this role including Audio and Video over IP Protocols such as Dante and Mediornet.
I’ve successfully managed complex broadcast events, including State and Federal Election News Coverage, and upheld a meticulous approach to technical documentation.
My commitment to team collaboration and inclusive leadership has fostered a positive working environment and boosted morale within the team.
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Audio Visual Technician and Level 1 Helpdesk Computer Technician
Responsibilities/Daily Operations Include:
A/V Operations | Filming & Livestreaming | Video Editing | Asset Management | IT Helpdesk
Skills Used and Gained in Role Include:
A/V Event Managment | Administration and Organisation Skills | Event Livestreaming |
Lvl 1 Helpdesk Troubleshooting | Understanding of Corperate IT + Network Requirements | Ticket System Managment |
Summery of Role/Key Achievments/Value Added:As an Audio Visual/IT Support Technician at Korowa, I navigated the intricate world of educational technology, balancing diverse events and projects while supporting day-to-day learning needs. I orchestrated the maintenance and repair of complex AV systems across the campus, collaborating with contractors to ensure functional and purpose-driven designs. I gained qualifications and training in IT infrastructure and workflows including Level 1 Help Desk operations and ticketing system management.
I improved communication and A/V resource allocation by introducixng a booking form and calendar system to my department, streamlining AV requirements for key events and classes. The unprecedented challenges posed by COVID-19 further tested my adaptability, with my role expanding to support remote learning transitions and a multitude of online events. My assitance in an instructional role in the school’s multimedia studies elective showcased my expertise to both technical expertise and dedication to education.
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A/V Technician, Studio Engineer, Project Manager, Admin, Van & Truck Driver
Responsibilities/Daily Operations Include:
Senior Technician | Train Junior Crew | Operate A/V Equipment | Admin Duties
Skills Used and Gained in Role Include:A/V Production Troubleshooting | Management of Large Events | Administration and Leadership Skills | Oversight of The Entire Event Production Life Cycle
Summery of Role/Key Achievments/Value Added:During my tenure with Oaklands Productions showcased my adeptness in delivering top-notch AV solutions. As a Senior A/V Technician, I supported schools and theatre productions, music festivals, recording studios and more contributing expertise in audio production, lighting, and event management.
In my capacity as a Project Manager/Crew Leader, I not only directed junior crew members but also identified operational shortfalls and implemented cost-effective solutions, such as a new rostering system. My comprehensive skill set, built on a foundation of advanced speciality in sound production, has enabled me to excel in diverse roles across multiple industries.
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Bookseller, Customer Service Representative,
Customer Service | Cash handling
In-House Audio/Visual Technician
Filming & Video Editing | A/V Equipment | Event Set up/Pack down | Troubleshooting
Social Media Manager, Web Administer, Marketing Assistant
Manage Web Presence | Set up & Manage Social Media | Publish Multiemedia Content
Skills Used and Gained in Role Include:
Customer Service Skill Set | Retail Operations | Event Planning | Multimedia Skill Set
Summery of Role/Key Achievments/Value Added:
During my time as a Bookseller and Customer Service Representative at Reader’s Feast, I cultivated a customer-centric work ethic, prioritizing positive relationships and effective communication. This foundational experience has shaped my career, emphasizing teamwork, transparent communication, and meeting client needs.In addition, my role as in in-house Audio/Visual Technician honed my event setup, troubleshooting, and multimedia skills. I expanded my portfolio into roles as a Social Media Manager and Web Administrator, enabling me to manage the business’ online presence.
Drawing from my time at Reader’s Feast, I emphasize planning, preparation, and understanding client expectations to ensure successful outcomes and building positive connections in any role.
Skill Set
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Effective leadership, time management, and project management skillset.
Able to work with stakeholders to ensure milestones and objectives are met.
Skilled in planning and coordinating teams to achieve desired outcomes within budget and timeline.
Able to work independently with initiative. -
Specialization in audio and extensive experience in lighting, vision, and camera operation.
Event setup, delivery, and pack-down management.
Proficient in setting up camera, vision, lighting, and audio systems.
Equipment maintenance and asset management. -
Advanced Audio-Visual Operator across multiple disciplines.
Qualified in Windows 10 fundamentals with Level 1 Helpdesk Technician experience.
Proficiency in Pro Tools, Logic Pro, other DAWs, Final Cut Pro, Adobe Premiere.
Advanced Microsoft Office skills, including PowerPoint.
Key Achievements
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• Expanding my skillset as a broadcast and systems technician as Technical Officer at RMIT University.
•Holding key responsibility for the management of Virtual Live-Streaming events, and gaining a plethora of technical skills in my role at Korowa Anglican Girl’s School during distance learning.
• Taking leadership roles and senior technical operator roles on large productions with Oaklands Productions.
• Managing work across a portfolio of concurrent employment including AV Melbourne for the UMSU and Encore Event Technologies.
• Taking a key role in the annual production of “The Gift” at Bakehouse studios as part of RMIT’s Sound Production Staff.
• Supporting a major installation for the 2016 Melbourne White Night event as Technical crew leader.
• Responsibility for developing and maintaining a web presence across various business.
Qualifications and licences
VET Certificate III in Multimedia
Working With Children Check
Worksite OH+S Construction Induction Whitecard
Electrical Test and Tag Qualification
Heavy Ridged (HR) Driver’s License
Elevated Work Platform Yellowcard
Qualified in Microsoft Windows 10 fundamentals
Dante Network Audio Level 1 Certification (Level 2 in progress)
IT Helpdesk ITIL 4 Fundamentals viaUdemy Online in progress.